Introduction

• MITI Resource Centre was set up in 1975 as a Unit under the Administrative and Finance Division, Ministry of Trade and Industry.
• On 27th OCT, 1990, the Ministry separated into two (2) Ministries namely the Ministry of International Trade and Industry (MITI) and, the Ministry of Domestic Trade and Consumer Affairs.
• Under the 2002 new organizational structure plan, Resource Centre is placed under the Management Services Division and is responsible to the Senior Director of that Division within the Ministry of International Trade and Industry.

Vision

To be a one-stop information and reference excellence centre in international trade and industry and its related field.

Mission

To make available information sources and user-focused quality services in supporting needs and satisfaction of our clients.

Objective

To serve MITI as a Centre of Excellence in International trade and industry as well as its related field.

Function

Resource Centre main function is to provide relevant and related reading / research materials to fully support MITI's  information needs through  :

• Acquisition of library sources

• Processing and documentation of library collections

• Reference and information services

• Providing a  computerized integrated library system (ILMU)

• Development and promotion of library information services

Client Charter

Counter Service

Monday - Thursday	8:00am - 5.30pm
Friday	8.00am - 12.15pm 2.45pm - 5.30pm
Saturday and Sunday	Closed
Public Holiday	Closed

 Reference Enquiries

1. Research Reference         :       Will be answered within 1 working day
2. Easy Reference               :       Will be answered within 5 minutes         

Library Materials Processing

Process within 1 month

Lending Materials

Process within 5 minutes

Inter Library Loan

Process within 3 working days

Photocopy Service

1. Faulty Report                  :       Will be done within 5 minutes
2. Maintenance                   :       Resume within 2 working days
3. Receipt                             :       Will be issued within 10 minutes

Resource Centre is always committed in its collection building and in providing services in meeting the needs of its client.

Organisation Chart

Library Policies

General Regulations

• Library Users are required to wear their name tags or visitor's pass
• Library Users must be in office proper attire.
• Eating, drinking and smoking are strictly prohibited.
• Bags, helmets and umbrellas are not allowed in the library if should be kept in the pigeon hole as provided.
• A lap-top computer is used entirely at the member's own risk
• Mobile phone use is not permitted in the Resource Centre, please switch your phone to silent mode on entering the library.
• Resource Centre will not accept responsible for the loss or misplacement of personal belongings.

Loans and Use of Materials

• Lending cannot be made by members/users who had their membership suspended due to a number of reasons (eg: unpaid fine, unreturned materials etc).

• Members must produce their security identification pass when borrowing library materials.

• Responsibility for return of all material lies with the members whose name is on the ILMU System.

       

Fines

• Fines imposed for the late return of books is 10 cents per day per item (National Library Bulk Loan Scheme) excluding weekends and public holidays.

• Members must return all library materials on or before the due date.

• Payment or fines for any overdue loans must be settled before members are permitted to borrow again.

Loss and Damaged

• Members will be held responsible for the safety of any items used for reference or out on loan and shall be liable to pay the cost of repair or replacement, plus an administration fee, for any item which has been lost or damaged, or which cannot be produced when requested.

Copyright and Preservation Policy

• Members may only copy material in accordance with the provisions of the Copyright Act currently in force and the preservation policy of the Resource Centre.

• Members will be held personally responsible for the consequence of any breach of the copyright Act.